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Verification FAQ
What's the typical timeline for driver approvals?
Reviewing your domestic license and gig credentials takes our team 1 to 4 hours during normal hours. Submit high-resolution images to help us complete your file as quickly as possible.
Which papers do gig workers need to provide?
You simply need to show a current US driver's license alongside active app stats. Private clients must also secure commercial-grade insurance policies to qualify for our specialized fleet.
When is my security deposit returned?
The deposit is refunded once our team inspects the car after return, assuming no damage or traffic violations occur. Funds typically reappear in your account within 3 to 5 business days.
Rental Eligibility Requirements
Quickly check our driver eligibility guidelines for gig logistics and private rentals in the US to ensure a smooth booking process.
01
Driver Eligibility
- Valid US Driver’s License
- Gig platform proof (for gig drivers)
02
Age Requirements
- Minimum age: 21 years old
- Under 25 young driver fee applies
- Premium fleet access: 25+ years
03
Necessary Documents
- Full coverage insurance required for all rentals
- Major Credit Card for security deposit
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